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Showing posts from May, 2010

5 Questions to ask before starting a Retargeting Campaign

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Retargeting or Remarketing is way to put your ad in front of the people who have been to your site before and are likely to respond to you ads and offers. Retargeting via Google Adwords Retargeting is not new, I have been writing about it since 2006 and working in this area since 2003 . Recently, Google Remarketing, via adwords, has brought retargeting to the masses . Though, in my opinion, Google has not done a good job in educating advertiser on how to effectively engage in retargeting. To start with, Google says, you should retarget every visitor who came to your site. That is a wrong approach and I highly discourage it. As you read through this post , you will know my reasoning behind it. You have to understand remarketing to effectively use it. I am listing 5 questions that you should ask before you put that JavaScript code to start remarketing. 5 questions to ask before starting a Retargeting Campaign What is the purpose of this retargeting campaign? This is first question you s...

Web Analytics is Money

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How do you convey the value of Web Analytics to an organization that has never used web analytics or has used it but at a very elementary level? This is one of the questions that I constantly get from students of my UBC Web Analytics classes, where I am an online tutor. My answer to them is they should start the conversation with something like, “Web Analytics is Money” or “Web Analytics helps companies make more money” etc. When you say those words, you are very likely to get audience who want to know more. Money invokes curiosity. You should not tell the CEO how web analytics can help the company understand customer behavior, find bottlenecks in the site, improve bounce rates etc. You should show him/her the impact in terms of dollars (or Euros, Rupees etc.). Every web site analysis can lead to actions that have an impact on the money. You can tie web analytics to: Additional revenue Cost Savings Profit Doing more with less money (particularly for non-profits) Example: Let’s take ...