Posts

Showing posts with the label online marketing

Web Analytics For 404 Errors

Image
404 errors are a fact of life on the internet. 404 error is a message returned by a server in response to a request for a page that does not exist on the server (http 404 error code). Let me illustrate this with an example: A visitor comes to a site, bookmarks a page and then leaves the site. Next week the owner of the site decides to launch a new site completely replacing the old pages with the new pages (urls were different). Next month the visitor comes back to the site via the bookmark but the page she bookmarked does not exist as it was removed during the site redesign. She will get a 404 error message from the server. Reasons for 404 Errors 404 errors can occur due to numerous reasons: Misspelled links – A misspelled URL in a hyperlink on the site can causing a broken link and hence a 404 error message. Bad Site Map – A site map is an xml file containing a list of all the pages on the site. It is usually meant for the search engines to index the pages on a site. A misspelling i...

How intelligent are your Toll Free Numbers, Landing Pages and Promotional Codes?

Sending a toll free number (800, 866, 877 etc.), links to special landing pages, micros sites or promotion codes in the print material or email is a common practice. However before you send that promotion to your customers, make sure it can be tied back to campaign and the offer that you sent. Make sure your site, automated phone system and customer service reps. know what those special promo codes or toll free numbers mean. Do not waste your customer and your own time. The point of that promotion is to grab customer’s attention and get share you their wallet. When a customer takes action on the offer that she just received, the customer expects that the web page/site or the human answering that call is intelligent enough to provide information on that offer and help her convert. I am however amazed how often this minor detail is totally missed due to lack of communication between marketing, sales and customer support. I recently received a direct mail from Comcast “Free DVR for 1 tear...

Twitter Analytics

There is a lot of discussion recently about how to measure authority, influence etc. on Twitter . There are a lot of tools popping up which claim to give some kind of score to help you measure you (or anyone else) against everybody else. This post is not about those tools and which ones I like (more on that later). This post is about things that we can track for sure. There are millions of Twitter users who are tweeting every day, hoping and assuming that there tweets are being read by their followers. We can’t track all tweets and find out if they are being read but if you are one of those who post a link in your tweets then you are in luck. This post will show you how to track URLs posted in your tweets so that you can determine for sure if anybody is reading those tweets and also what kind of tweets from you are getting the most attention. There are two types of URLs you post in Twitter URL to your site URLs to third party sites URLs to you site – When you post a link to your site o...

5 Best Practices for any Campaign

Burger King recently launched a TV ad that directed visitors to WhopperVirgins.com. I learned about this on AdAge.com which wote: “What if you don't remember the exact Web address and Google it? You still better remember the domain name. While WhopperVirgins.com ranks first in Google for "whopper virgins," it's invisible when you omit the plural. “ AdAge writes further: ”This is a major missed opportunity. Google Trends shows that recently, the volume of searches for the singular and plural versions have been nearly equal. "Whopper virgin" searchers must either go to an intermediary site or refine their search. Why can't consumers 'have it their way' and get to Burger King's site even if they're off by a letter? This multimillion-dollar branding campaign could have covered all its bases with a $10,000 search marketing investment. As it stands now, Burger King risks frustrating consumers instead of serving up one whopper of a video.” AdAg...

Social Networking Sites and Advertising

Image
Social Networking sites are used by millions of people around the work and thousands of new users are jumping on social networking sites every day. Almost all of these social networking sites and new entrants are dependent on the advertising to generate the revenue to keep them going. However, a study by BurstMedia shows that consumers have a very low tolerance for online ads . 52.6% of those surveyed accepted that advertising will appear on a web page but they had very low tolerance for more than 2 advertising units per web page. 29.9% of survey respondents said that they will leave the site immediately if they perceived it cluttered. Women are more likely than men to abandon the site. (Have lots of ads on the site and can’t figure out why people are abandoning, this might be a reason, time to do some testing) It is not only the publishers who are negatively affected by the ad clutter but also are the advertiser’s products and services. 52.4% respondents has a less favorable opinion o...