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In this post I am listing the 21 metrics to measure the success of your display advertising.  Most of these are also applicable, with some variation, to other forms of advertising such as Paid Search, Social Media Ads, Print and email. I will cover these other channels and mediums in the future posts. Note: This post was originally posted on 5/18/2014. On demand by readers, I have converted this post into an eBook that can be downloaded at Global Analytics Academy   - Download eBook at  https://global-analytics-academy.teachable.com/p/21-metrics-for-measuring-online-display-advertising Impressions – It is the number of times your ad is displayed. The number by itself does not hold much value but it is a metric used to calculate other metrics and KPIs. Keep in mind that an impression does not mean that someone actually saw the ad, it just that the ad was shown on a web page/app. Reach –This is the number of unique people (generally identified by cookies) t...

People have short term memory (or selective memory), when they can’t remember things they will resort to how they think something should be. Recently Facebook was in the hot seat because of this very reason.  Facebook metrics definition issue Facebook has a metrics called “Video View” for video ads.  In this metric they only counted the video as viewed if it was watched more than 3 seconds by the viewer.  In other words, if someone watches a video for 2 seconds then that video view won’t be counted as a view in this metric. Facebook also has another metrics, called “Average duration of Video views”, the “standard” definition of it should be Total Time spent watching video divided by Total Viewers. However, that’s not how Facebook defined it.  In Sept Wall Street Journal reported that Facebook "vastly overestimated average viewing time for video ads on its platform for two years.”   This lead to an apology from Facebook About a month ago, we found an error in th...

People talk, they say good things about a brand, they say bad things about a brand or they just talk. Social media has become a place for people to make sure whatever they are saying is heard loud and clear by their friend and followers on Facebook, twitter, blogs etc. Going through all this social media chatter to understand and figure out what is going on about your brand is a very labor and time intensive work. Even though many Social Media Monitoring tools have done a great job in aggregating the data from various sources, but to understand the context of those conversation and provide that to marketers in a meaningful way still needs a lot of work. Currently it really needs a human to understand the full context of the conversations and understand the sentiments of consumers. However there are some metrics that can provide you a measure of the sentiments (positive or negative) of these conversations and indicate which direction they are going. Social Media Sentiment M...

Last week I wrote a blog on Twitter Analytics . In this post I am going to talk about a ReTweet, a Twitter action and a KPI that I mentioned in my previous blog posts on Twitter . ReTweet is when someone takes your tweet (a post on twitter) and tweets it again so that his/her followers can read it too. ReTweet is where the true power of a network like Twitter emerges. For example if you have a network of 1000 followers then you are only reaching 1000 people. But if those 1000 (or subset of them) people take your message and ReTweet it so that it is broadcasted to their followers that’s when the message begins to extend beyond its original reach. If the message is compelling then it will be ReTweeted by your followers and their followers and their followers and it will go on. ReTweet Best Practices How to ReTweet You like a tweet and decide to send it your followers. You generally do it using RT, R/T, ReTweet followed by a blank space, the symbol @ and the username of the person who twe...

Twitter is a free social networking and micro-blogging service that allows its users to send and read other users' updates (otherwise known as tweets), which are text-based posts of up to 140 characters in length. I heard about Twitter from few friends of mine who could not stop raving about it. After initial skepticism about how useful it would be, I joined the bandwagon and started twittering (Micro blogging on Twitter is called Twittering). I post about 1 tweet (post) per day on Twitter. There are some people who tweet all day long (I’m not sure if they do anything else). From my experience so far I can tell you that it is a pretty good tool to learn things you normally would miss, things that you care about. There are a number of people in the Web Analytics, Online Marketing and Advertising space that I follow and I’m always adding more people to follow. Following someone can provide you insight into what they are up to, what are the cool things they read or have come across,...