11 Tips for Improving Customer Experience and Driving Conversions
Struggling to drive conversions? The issue might be with customer experience. After having worked with several brands, big and small, I can assure you that you don't have to make sweeping changes to drive better results. Many times even small changes and little bit process can lead to happy customers and big impacts. In this post I have complied 11 tips that you can use today. If you need help then don't hesitate to reach out to me. Easy to fill forms – How many times have you come across a form field where you don’t remember what the field was about? Many designers/developers use the default text in the form filed as the filed label. Once you tab into that field, the default text is gone and now you can’t figure out what that field was about. That is a very bad design which will likely cause customer frustration and kill conversions. No more unnecessary form field formatting and validations - Other than Captcha validation, you are likely using form field valida...