23 Email Marketing Metrics That You Should Know

A while ago I wrote a post on Measuring Online Display Advertising . Continuing the theme, in this post I am describing 23 metrics for measuring email marketing. Get this article as an eBook at Global Analytics Academy . Sent: The numbers of emails (generally unique email address) that were sent. This number excludes any suppressions that occurs due to business rules, privacy compliance etc. Your email service provider (ESP) will have these number as a standard metrics in their reports. This is a raw metrics that is used to calculate other email performance metrics and is generally of low value by itself so should not be used as a Key Performance Indicator (KPI) . A trending of this metric overtime can provide you a view into the health of your marketing list. Delivered is a count of emails that made their way into the recipient inbox. If an email was rejected by the recipients email provide then it is not counted as delivered. If an email shows up in junk folder, it is still counte...